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Now you can order quickly and easily through KrisShopOnline!
All Orders shall be subject to availability and acceptance by DFASS Singapore Pte Ltd, and to the Conditions of Online Sale
, of which the following is an summary extract:
Prices
- Mailing and shipping are excluded from the price listed; your shipping
cost will be determined by the weight of your item purchased.
- Customs, import duties, and postal clearance are separate and additional
to the price.
- Prevailing Goods and Services Tax (GST) will be charged on all Mail
Order items delivered in Singapore only. Singapore prices refer to
deliveries in Singapore.
- For more information on how to use your vouchers,
please see "Voucher Redemption".
For more information on Shipping Fees please see "Shipping Charges".
Payment
You can pay by credit card or PPS Club KrisShop vouchers (Mailed-in orders) if
you are a PPS member. Please do not send cash or personal cheques. Please mail
original vouchers with your completed Mail Order Form.
Delivery
Upon receipt of your KrisShopOnline order or Mail Order Form, we will
fulfill your orders as soon as is practicable and product(s) will be delivered to a Singapore
address in about 10 working days and all other addresses in about 14-21 working days,
unless otherwise specified or prevented by events beyond our control. Delivery
is carried out by our courier agents.
Returns/Refunds
We guarantee that every item is in good condition at the time of purchase. If
it is not, please return the item to us by registered post in its original condition and orignal
packaging and accompanied by proof of purchase within 30 days of delivery, detailing the reason for return. Upon safe
receipt of returned goods within 30 days, we will either exchange or refund the item. To return
unsuitable gifts purchased by you for delivery to a third party, goods must be returned unworn/unused by registered post in its original packaging,
in the same condition as when sold and accompanied by proof of purchase within 30 days of delivery. We will refund
the cost of the item to your credit card but not refund or reimburse any postal,
shipping or handling costs. All purchases using any form of vouchers are
non-refundable and non-exchangeable. We will not entertain any returns or requests for refunds which do not comply with the above conditions.
Please write to Customer Service at krisshoponline@dfassgroup.com.sg to arrange for any returns/refunds.
Buying Information
Qualified PPS members are entitled to a 10% discount on all items, except
bargain items, purchased through KrisShopOnline and Mail Order.
Inconsistency
This Order FAQ is informative only and has no legal or binding effect. In the event
of any conflict or inconsistency between the Conditions of Online Sale,
and this Order FAQ, the Conditions of Online Sale shall prevail.
Thank you for shopping with us! We look forward to fulfill your order!
KrisFlyer Promotion:
i) KrisFlyer 5% off promotion only valid from Mar-May09.
ii) The 5% discount is not valid for KrisShop mailorder.
iii) PPS members will continue to enjoy 10% discount off all purchases.
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